The hospitality industry is a vast sector with multiple job profiles, each just as important and interesting. The front office plays an important role here as it is the face of the hotel establishment and the first point of contact for any visitor. This department creates the first impression for a guest concerning hotel services and facilities. If they encounter a courteous staff that has all the knowledge, answers their queries and directs them to the right person then their perception of the establishment will be remarkably good. Those employed in this position need to be groomed in all the…
How can part-time front office courses enhance your skills in hospitality industry?
